Originally Posted by
FlyEndeavorAir
Isn't this a clear case of fraud that they are refusing to refund you your miles? If you were a no show that would be one thing but they wouldn't let you go so no trip, no miles. I'd personally be looking into a civil suit and contacting the government to get your miles back.
Assuming you are referring to the OP, and assuming they were correctly denied boarding, no it isn’t.
It is the passenger’s responsibility to ensure they are permitted to fly to their destination.