Originally Posted by
xooz
I have been there many times, and have worked on identical systems. The "command prompt" or "green screen" entries are supported by the zTPF mainframe environment (only). In some of the past calamities, only the Deltamatic system was running when external systems failed, and operations was able to continue in cases where older agents knew how it use that system directly. My point was simply that Deltamatic and the OSS (Operations Support Systems) systems are NOT MS-DOS based systems, but rather they are highly specialized mainframe environments.
Well that certainly goes against the narrative here for years. If it's so sophisticated then why is it so limited in what customers can do? Northwest provided far greater IT ability to customers. What NWA customers were able to do online requires a phone call at Delta.