FlyerTalk Forums - View Single Post - AC Website (aircanada.com) Experiences/Complaints/Issues (Nov 2020 onwards)
Old Nov 27, 2020 | 2:27 pm
  #62  
MasterTravellr
5 Years on Site
 
Join Date: May 2018
Location: Toronto, Ontario, Canada
Posts: 192
Another issue I've found. I'm the primary cardholder of a TD Aeroplan card, linked a secondary cardholder to their Aeroplan number at aircanada.com/linkmycard. Displays "Credit Card Holder" on website/app.

I subsequently removed the secondary when I product switched to the Privilege card, weeks later it still says "Credit Card Holder" on the former secondary's Aeroplan account. Seems to not be syncing the cancelled card and removing secondary cardholder perks/access...

The statement was generated last week so I assumed data would have transferred then.
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