I recently booked an FS6 100K mile first/business first award with CO. I was told I was booked in first on Air France but when the seats came back they were in business class. I have complained to CO but they are confused and say it is book in O class which is business class on AF. CO also has an 80K business class award. So I don't get it what qualifies as first class? I look at Delta, Northwest and even AF sites an 100K gets you first class!?! So what gives with CO. I have elevated this with CO customer care but am awaiting response. I requested either they lower the miles or get me seats on a true business first (CO type seating which of course CO does not releease until much later for july travel.) Has anyone else had these issues with CO.