Originally Posted by
JNelson113
Indeed. One of the few hotels I've ever immediately checked out of was the W New York. This was around 2004 or so. Tons of attitude at the front desk from the hipper than thou folks. I was a platinum but received a room so small that I could touch the wall from both sides of the bed. Just all around unpleasant for the price. There are almost always better options.
w ny downtown was likewise my single worst Marriott experience and it was 100% due to front desk staff. I was thrilled to hear that hotel has/will be closing