Apologies if this has been answered already, I did search and read back 20 pages or so but didn't find an answer. What's the current situation with cancelling short haul redemptions? I've read various things about it not being possible online at the moment and having to ring, and as a result it costing £35 rather than the previous £0.50. Basically I'm on the verge of booking flights to Salzburg in February and trying to figure out if my best bet is just pay for them and rely on book with confidence if it turns out that skiing isn't possible, or alternatively use Avios if the old position of being able to cancel for a full refund of points plus cash applies (less the 50p). If it's going to cost £35 to cancel the redemption then clearly I'm better off paying cash and relying on rebook/voucher options if I need to cancel.