Originally Posted by explore786
I have been trying for a few weeks to use remote assistance feature on my work or home computer.
Actually, You can use remote sharing from any computer if you install mstsc.exe in your windows/system32 folder.
But still I have not been able to get it to work successfully.
Have XP pro at home and use laptop (behind wireless router)
Any suggestions?
I found the problem on my folks router, was the port 3389 wasn't open. I guess I always had it open on mine so that is why it worked. And, the other firewalls we have used had it open.
once I opened that up, and knew the ip address, it worked fine.