Originally Posted by
txhyattlvr
It's VERY VERY simple. Do this - where it says GRATUITY - write "GLOBALIST TIP" and total the amount with no tip.
This will ensure the server gets what Hyatt pays.
The issue is that many are not trained/don't realize how to key it all in correctly in the accounting system. So it gets screwed up. A lot.
Since I started doing this, my servers have been happy AND I've had zero issue getting the tip covered by Hyatt.
I write INCLUDED in the space for the tip amount and then write "Globalist breakfast--please add the standard tip for this property. Thank you." on the receipt that I sign and leave on the table. This also seems to make it less likely that the breakfast will appear on my bill.