Originally Posted by
skywalkerLAX
Globalist supersedes so you're entitled to that either way which means your tip is included. There is zero standing to argue it's not.
It's VERY VERY simple. Do this - where it says GRATUITY - write "GLOBALIST TIP" and total the amount with no tip.
This will ensure the server gets what Hyatt pays.
The issue is that many are not trained/don't realize how to key it all in correctly in the accounting system. So it gets screwed up. A lot.
Since I started doing this, my servers have been happy AND I've had zero issue getting the tip covered by Hyatt.