FlyerTalk Forums - View Single Post - Changes to Marriott Bonvoy Stays and Services Due to Covid (Discussion Thread)
Thread: Changes to Marriott Bonvoy Stays and Services Due to Covid (Discussion Thread)
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Old Nov 22, 2020 | 4:25 am
  #992  
Global Adventurer
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Join Date: Mar 2019
Location: Queretaro
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
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Originally Posted by george_p12
My upcoming award reservation for January 2021, Istanbul, was cancelled by hotel or by someone else without any notice. I was not informed; just noticed that points were credited back to my account. No cancellation e-mail. No cancellation number exists. No any alternative accommodation is given.
Is it normal for current Coronavirus situation? Thank you.
Happened to me over a month ago. If I didn't check my bookings I would have been in for a rude awakening. This happened to me from a New York Marriott hotel. No email, no cancelation number....the reservation just disappeared. However, now when I check cancelled trips it shows up with a cancellation number.
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