Originally Posted by
boxo
My history with Tom Bihn goes back to the mid-90s, having carried medium Cafes as purses. His one and only retail store was where both sides of my family US roots stem. It feels good to be back and even more invested because of the quality, customer service, and company ethos. Just yesterday, I received an email reply regarding the V4 flannel face masks not working for me. I didn't request a refund in my email, but they were ready to give me my money back. Instead, they sent me complimentary V2s which I was prepared to pay for. Are any other mask makers making them with neck lanyards?
Not that I'm aware of, but I've been very happy with the TB v3 masks. I originally bought some of their v1 masks and they were ok, but had a tendency to rise up on my face as I talked. I ended up buying 5 of the v3's that I rotate through to get me through my work week.