Originally Posted by littlevoices

Having given them a call today they are enforcing the "same booking class or pay an upgraded fee" concept, as such they wanted to charge me another 10k per person (original ticket was only 12k), and there is no I class availability at all in December, sigh. I've decided to leave it for a bit and see what happens and whether they improve the rules. Not very customer friendly to cancel the flight (which they have done, I'm on a new flight number) and refuse to rebook into the same class.