Originally Posted by
Matt4200
Best Way is to use the Pay My Way Feature. So you go in the app search up the hotel for your dates then under Member Rate it’ll show Book or Pay My Way. Even though the Pay My Way shows a cash rate ignore that as you can select all points, applying free night awards and so on top.
I could have used this feature at hyatt regency atlanta where they upgraded night 1 (cat 1 to 4 cert) and then advised me i would have to change rooms on nights 2-3 or pay $15 a night to upgrade but not keep the room i booked all 3 nights. Additionally they also tried to charge me for the bottled water and internet which lowly discoverists are entitled to 😠.