It is questionable, Giorginho, whether your post is in fact 'pretty well informed.' Yes, it is correct that Lufthansa currently owes about 400,000 refunds but these do not stem primarily 'from the early days'. Unlike in Greece where the government has been complicit in Aegean's blatant disregard of EU law, the German authorities have pressed LH to reverse their initial policy of refusing refunds. As a result, Lufthansa now regularly publishes updates on refunds made. The latest was in the press release issued on October 9th entitled ' Ticketerstattungen ueber 3.2 Milliarden Euro geleistet.'
These are the facts: (1) Up to October 7th, LH had issued refunds to 7.3 million customers; (2) Refunds had by then been made totalling 3.2 billion euros; (3) During the previous month, €500 million of refunds were made, with around 1,700 refunds being handled per hour; (4) As of October 7th, 'the number of open ticket refunds fell to around 650,000 transactions worth less than €300 million.' In other words, well over 90% of refunds had been made in terms of both number and value; (5) The number of open refunds has since fallen to around 400,000 but many of these are 'for flights that had to be cancelled again for the coming winter flight schedule'; (6) As of September 2nd, 'Lufthansa ha(d) largely processed the justified applications' for refunds received by the end of June (i.e. the refunds due for 'the early days').
There is no doubt that Lufthansa behaved abominably towards its customers in the first three months of the Covid-19 crisis but, unlike Aegean, it has since done much to repay long-suffering customers. It does not help readers of Flyertalk, Giorginho, for you to repost ill-informed and even plain wrong information about Lufthansa.
The above facts speak for themselves and can be readily checked. I will not reply to your insult that I am a troll and need to be muzzled.
Last edited by johnirvine; Nov 18, 2020 at 2:21 pm