I called today (three times) and I utterly failed in each attempt. I was really nice too.
Condolences. But now I don't feel bad for not even trying, because my anniversary was not nearly as close as yours.
But you're so nice here.
[...] Chase's records show I earned it on November 10, 2016.
Did an agent tell you? Is there a way to verify it short of a phone call or Secure Message?