Originally Posted by
dgdevil
11/11/20
BOI>LAX AS3309
Delayed 5 hrs
$50 discount on future flight + $12 meal voucher (all eateries closed at both ends).
Insulting. We have reached out via Twitter.
UPDATE: AS not budging, even after I said that the consensus on FT seemed to be about $125. The rep said everyone on my flight got $50. A pity. It seemed like a decent company.
UPDATE 2: I expressed my dissatisfaction in the generic customer survey email, and actually got a response -- "we have canceled your $50 discount" - gee, harsh - "and replaced it with a $150 discount." Phew. Good people!