Originally Posted by
Tullstr
Booking was made in April for a December flight. The agent said they would have to get revenue to release the seats (which is no guarantee and could take 48hrs) rather than just rebook the flight. Seems wrong to me... worth trying another agent.
It is. I don't see why the current policy to allow rebooking regardless of reward availability wouldn't apply?
https://www.flyertalk.com/forum/32809399-post18.html