Originally Posted by
techie
I have booked a stay at Hotel Park City in Utah that is part of the Autograph Collection, only to discover that apparently my stay is not eligible for a redemption of SNAs. Now I realise that all of the rooms at this hotel are suites, but there are multiple level of suites, so why wouldn't I be allowed to request an upgrade to a much better room?
well, it is right in the T&Cs for SNAs ... all-suite hotels do not participate.