FlyerTalk Forums - View Single Post - How to dispute PlatePass toll charge in error?
Old Nov 12, 2020 | 6:11 pm
  #51  
jim32190
 
Join Date: May 2017
Programs: National EE, Hertz PC
Posts: 230
Originally Posted by TravelinSperry
Very helpful link, thank you.

So now I see the bulk of the money was "Administrative Fee: Administrative Fee: (9 Toll Usage days @ $5.95 /day) = $53.55"

Turns out Hertz used to cap these charges monthly at $24.75, but they have changed their policy and now they charge you $5.95 + tolls - for every day you use it.

Weird since PlatePass even says on their website that they offer a monthly option for their service. But Hertz has chosen (it appears) not to take advantage of it. Now there is no cap and no monthly savings. https://www.hertz.com/rentacar/produ...nited%20States
Toll Charges: $27.59
Convenience Fee: $53.55

Crazy to see the imbalance in tolls vs convenience
Yeah, such a convenience to the factor of $53 😂 unbelievable
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