Originally Posted by Weatherboy
I called the OnePass desk to register for an offer... and while on the line, I asked them if a year had passed yet for me to order a new Prestige Pack. They said I ordered one 10 months ago... but because I was a "valued Platinum Elite", I could re-order one whenever I wanted. As such, I bought another one. A few minutes later, my miles popped-up in my account
Not completely true. I have done the exact same thing (more than once), and the unknowledgeable agent let me order the pack. The miles posted, my credit card was charged and after about 3 weeks the miles were deducted, and the money redeposited to my credit card. Might come handy when ordering an award. And yes, it is possible to have a negative account balance.