FlyerTalk Forums - View Single Post - Crazy schedule change policy for AA flight operated by TN
Old Nov 6, 2020 | 6:58 pm
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chuck1
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Crazy schedule change policy for AA flight operated by TN

We are booked in Q class on an AA codeshare operated by TN next summer PPT-LAX.
TN has cancelled the flight on the day we are booked (28th).
AA protected us on the 30th.
I called AA and asked why we couldn't be protected on the 29th - the next day.
They informed me their codeshare on the 29th doesn't have Q class and since it is not true AA or Oneworld the same booking class has to be available.
A refund is possible buy not an upsell for a booking code within the same cabin.
Does this seem logical?
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