Wow, hate to hear that happened to the woman. I agree with the article that it has probably happened other times as well.

My fear as a Captain is that we are going to see more and more power-tripping FAs regarding mask enforcement. I've encountered some strange calls over the years from FAs about pax issues, and I can foresee exaggeration occurring leading to more disruptions. My stance is FAs shouldn't be tasked with rigorous mask enforcement.

As a passenger on DL, AA, and AS all since mask mandates became enforced, I have seen FAs on all three enforce mask usage. To me AS was the most strict, followed by AA and DL, whereas DL was notably the most professional.