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Thread: American Express Purchase Protection
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Old Nov 5, 2020 | 7:59 pm
  #760  
mia
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Originally Posted by lv.onlythebrave
.... not sure if the claim has to be filed within 90 days or the defect has to be identified within 90 says as the language in documents is confusing. It just says the customer must inform amex about the damage within 30 days.
There are two rules:

1. The event (damage, in this example) must occur with 90 days of purchase.
2. You should notify American Express of the claim with 30 days of the event.

If I understand correctly you can still meet both requirements.
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