Originally Posted by
Often1
The first five characters of the fare basis will provide a definitive answer. Not worth calling again as it doesn't matter what the agent says. All that matters are the fare rules.
By way of example: for KNN2AQD1/SHRF, the only fee listed for cancellation is $50 in the case of a TA booking made in Mexico. Presumably that is not you. There are other /SHRF fares and you would want to check that the same language applies to the fare at which you are looking. Here is the language from the "penalties" section of these fare rules.
IIt is specifically worth noting that the rules contain express provisions relating to changes. If a change is made to flights which no longer meet this refundability provision, it is possible that the newly reissued ticket will be non-refundable or carry a penalty.
ANY TIME
CANCELLATIONS PERMITTED FOR CANCEL/NO-SHOW.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
CANCELLATIONS ARE PERMITTED WITHIN TICKET VALIDITY
OF ORIGINAL TICKET.
FOR CANCELLATION AFTER DEPARTURE THE REFUND WILL
BE THE DIFFERENCE BETWEEN FARE PAID AND FARE FOR
JOURNEY TRAVELLED.
-----
FOR TRAVEL AGENCY BOOKINGS MADE IN MEXICO / THE
CARIBBEAN / CENTRAL AND SOUTH AMERICA - AA WILL
ASSESS A USD 50.00 FEE ON ANY UNTICKETED
RESERVATION NOT CANCELLED BEFORE DEPARTURE.
Thanks funny, i stripped it out.
Here is the fare code:
ONN0AQI1/SHRF, like xliioper mentioned
And to add, the main goal of a refundable fare is if covid gets crazy again. I just want to be able to have a clean our for refund and not have to worry.