My 3-night stay at the beginning of October. Booked Club room. As Ambassador got upgraded to a huge Executive Suite (four categories up), complimentary minibar, usual $15 credit.

Lounge is closed, but all benefits are provided in Floret restaurant apart from breakfast which is in their main restaurant.

If you book club room you can order as much as you want from hot dish menu (eggs bendict, royale, pancakes, etc.) plus buffet for breakfast. It’s all plated for you.

In Floret there is afternoon tea which includes 2-3 finger sandwiches, few small cakes and macarons plus any choice of tea. There are also alcoholic drinks available.

In the evening, club benefits include drinks from selected menu plus you can order one normal dish from the main food menu.

Housekeeping - you can request it every day or however you like.

Masks are required, but not all guest wore them properly or when walking around. Hotel didn’t seem to enforce. Staff wore them. Sanitisers everywhere and social distancing maintained in lifts and public spaces as well as in restaurants.

I booked one night on points and I was quoted $50 for upgrade to club benefits before arrival and agreed. In the end they waived it.

Overall, I was quite happy and would stay again.