Originally Posted by
BAeuro
I will go back to them once more and explain my argument again. If I don’t succeed, I will have a think about whether to go further.
I must admit I struggle to understand why people try pushing back on this - it hasn't worked before and it certainly won't work now. A quick look upthread will show you how BA operates here, and BA rarely changes their position. We're talking about a policy, and staff are expected to go along with that policy. The policy may well be wrong (in fact it almost certainly is) but no agent can run against it.