Originally Posted by
wmaciej
call them, the whatsapp/messenger/imessage team are useless. You had a cancellation so you can change your itinerary - as simple as that.
Thanks, I did that and it worked. KLM Hotline was able to change the ticket to May 2021 now. She at first said I have to go through the OTA but then could still work on the ticket because KLM has worked on it already in the past. She was able to find availability on some dates in May. She also advised that if there are no more cancellations, I could not change it again without fare difference next time. Which makes me think that I should have scheduled to an even later date now that I'm writing it. :P