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Thread: KLM denied check-in - a Delta ticket issue. Compensation?
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Old Oct 30, 2020 | 7:23 am
  #29  
LondonElite
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Join Date: Mar 2002
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Originally Posted by FlyingFreeYupie
After speaking with Delta about what happened, they now blame the travel agency for not confirming the ticket with both KLM and Delta. This was done via Chase Travel. I will make sure to collect 600 euros + expenses from Chase/Expedia on this one, if they are in fact responsible. As per Delta's rep on the phone, Chase Travel offers special pricing on tickets that need to be confirmed differently than they were.
Chase Travel may well cover your expenses, but they are not going to pay out EC261 compensation.
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