Just got the message below:

"Effective November 1, 2020, the Sheraton Grand Los Cabos Hacienda del Mar will no longer be associated with Marriott, but will continue normal operations as Hacienda del Mar Los Cabos, and your reservation will be honored.

ACTION REQUIRED:

· Prior to November 1, 2020, if you wish to cancel your reservation or seek alternate accommodations; please call reservations at (800) 228-9290 or utilize www.marriott.com.

· After November 1, 2020, to ensure that your reservation will be honored, you must call the hotel directly at +52 624 14 580 00 ext. 24073 to re-confirm your stay.

· The current cancelation policy in place for your reservation will transfer to your new reservation at the November 1, 2020.

· For guests wishing to utilize Marriott gift certificates or gift cards, this property will be unable to accept these as a method of payment beyond October 31, 2020.

MARRIOTT BONVOY MEMBERS:

· Since the hotel will no longer be affiliated with Marriott, points and Elite night credits will not be earned. Membership amenities and benefits will not be honored.

Should you need assistance and wish to connect with a member of our Customer Care team, our email address is [email protected]. Thank you for your understanding. We look forward to welcoming you soon.

Sincerely,

Marriott CS