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Thread: Exchange rate means reduced refund - what can be done?
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Old Oct 28, 2020 | 6:25 pm
  #40  
TomMM
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Join Date: Mar 2014
Location: 4éme
Posts: 12,069
Originally Posted by DominicB
This is probably covered somewhere, but I couldn't find it, so forgive me asking a question which is probably not original...

I booked a ticket back in January for travel earlier this month. BA cancelled two of the four flights on the ticket, and were happy to give me a full refund. But the flights originated in the UK and I live in the USA and paid with an American credit card. As a result, while they refunded the full sterling value of the ticket, the difference in exchange rates means I have lost around $60 on the transaction. Can I do anything about this?

Curious, does your card charge a FX fee? A few years ago I took a voluntary downgrade on LH at the gate. The gate agent swiped my card and said the credit would post to my account. When the transaction posted I got the original downgrade plus Chase credited the FX fee.
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