Originally Posted by
corporate-wage-slave
Many thanks for that useful post. Did BA offer to settle the case before the initial deadline? Or did they not file anything at all? Their usual approach is to effectively request a 2 week extension to the process by indicating that it will contest the claim - this is just to buy more time for the airline.
Sorry should have been more specific. On day 14 they did exactly that and said they'll contest the claim thereby buying more time. On day 28 they submitted their defence which was that they'd paid the claim in full. This was an interesting case in that it was a change in days of operation rather than a reduction in schedule.