Originally Posted by
mcdullhk88
Unfortunately this isn't international. It's transcontinental 3-cabin F (32B) to 2-cabin J (772).
Did you just file for your refund on prefunds.aa.com, or did you have to escalate? I was already turned down after submitting a request online.
I would have just called prior to canceling the ticket. International or not, AA phone reps *tend* to be pretty good, even these days, about refunds when involuntary changes occur that are not satisfactory to the passenger. YMMV.