Originally Posted by
beachfan
If intertantional, then yes. Spelled out somewhere in the rules, and posted somewhere in a Flyertalk thread.
If not international, I've still been sucessful in the past when 77W went to 757 (Nice P/E Y to crap Y)
Unfortunately this isn't international. It's transcontinental 3-cabin F (32B) to 2-cabin J (772).
Did you just file for your refund on prefunds.aa.com, or did you have to escalate? I was already turned down after submitting a request online.