Originally Posted by mcdullhk88

I bought a non-refundable J ticket, then upgraded J->F using a BXP certificate immediately after booking. A few months later, I was involuntarily downgraded back to J due to an equipment swap (over a month before the flight). There are no other options available that week to fly in F.

Would I be entitled to a refund of the ticket, or just the BXP? The schedule change / refunds policy doesn't specify, leading me to believe it encompasses BXP and SWU confirmed upgrades: https://saleslink.aa.com/en-US/docum...40_Refunds.pdf

I would not have booked with AA in the first place if three-cabin F wasn't offered on the route.