Originally Posted by
giorginho
If I am reading this last post correctly, this booking was originally made before the promotional period and then changed within the promotional period, only to be changed again after the promotional period had ended. I think the likelihood of this ticket not getting 2x miles in this case was 100% (and correctly/justifiably so),
...
How so?
If the campaign explicitly stated both new tickets and rebooked ticket was included in the promotion, why is the rebooked ticket to be treated differently?
A correct and justifiably way is that all tickets included in 2x promo is treated the same way. So a rebooking after promo-period should either let all tickets keep 2x or make them earn 1x.
As rebooking during promo period was enough to fulfil the terms for entering the promo, I agree that it is reasonable that later rebookings lead to promo getting voided. But there are several parameters at play here, and quirky airline systems, which makes it so interesting to see reports of what happened in many different cases.