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Thread: Exchange rate means reduced refund - what can be done?
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Old Oct 26, 2020 | 2:29 pm
  #31  
PGberkshire
5 Years on Site
 
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 2,681
Originally Posted by cauchy
On the other hand, BA is supposed to refund within 7 days and frequently flouts this requirement. And of course with no website option and long phone waits (not so relevant for silver / gold members) getting a refund can be frustrating. I don't think its fair for the OP to have to take on exchange rate risk for as long as is convenient for BA, and once it's day 8 after seeking a refund I think BA is fair game.
Depends what the FX position is on day of refund (say day 15) v day 7 for instance.
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