Originally Posted by
Dave Noble
I don't see why COVID will have impacted the polcy - the policy relates to conditions where AA will offer a rollover of an existing fare
If making a change to a booking/cancelling - all of that is determined by fare rules - from what I can read , the poster doesn't want to make a change, just see whether eligible for a refund based on a rollover
There is a currently COVID waiver for all tickets and AA is eliminating most change fees longer term. Rollover policies are irrelevant when tickets can be exchanged for no penalty and psgrs can retain residual value for future use. The OP can rebook the exact same itinerary and exchange the higher priced ticket for a lower priced ticket, retaining any residual value for future use.