Originally Posted by
Adam Smith
Sure, but we often find ourselves doing stupid stuff to work around AC's systems limitations.
Oh yes. One time I had do a name change a YYZ-LAX business class ticket, which wasn't allowed. So I changed it to a Latitude, changed the name, then changed it to a business class ticket. The reservations agent was not impressed. Cost a couple of hundred dollars in changes, but better than eating the cost of the ticket that otherwise would have been wasted.