FlyerTalk Forums - View Single Post - Anyone else noticing the bottleneck that "Touch free" mode kiosks are creating?
Old Oct 22, 2020 | 6:48 am
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lincolnjkc
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Anyone else noticing the bottleneck that "Touch free" mode kiosks are creating?

Third airport check-in this week and third time I've seen it -- fairly decent crowd at check in, one or more kiosks being ignored because they're displaying the "touch free" instructions (which, aside from having far too much text to expect anyone to read, looks close enough to the "kiosk out of service hours" message on a "look at the general composition of the screen but don't read it" level)

There is a relatively nondescript text link (not an obvious button) in the middle of the screen that you can tap to flip it into "normal" mode...but I only noticed it after having 10+ minutes to wait at premier check-in the first time (and for the first time in a long time, even pre-COVID) and reading the screen over and over until it finally clicked.

By that point I mentioned it to the now only 2 people in front of me in the queue but none was willing to try it...
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