FlyerTalk Forums - View Single Post - Westin Whistler Resort & Spa, B.C. Canada 2006 on [Master Thread]
Old Oct 21, 2020 | 5:56 pm
  #402  
escape4
50 Countries Visited
3M
100 Nights
10 Years on Site
 
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 5,004
Westin Whistler = Best Value for the Money in Whistler

Introduction We had a couple of stays in Westin Whistler this month and I can say post-covid in my opinion it remains the best value for the money in town. I believe Westin is worth a price premium over Hilton and Delta and for our dates I did not even have to pay more for Westin because these three hotels had roughly the same room rates which made it a no-brainer to pick Westin. Generally speaking based on our latest stays Westin has adjusted well post-covid, for example I found breakfast to be even better than before and also upgrades remain generous so I can continue to recommend this property. Check In The normal check-in time is temporarily 4pm and check-out 11am due to covid, however as Marriott Ambassador Elite we were able to get 10am check-in on the first stay, and for the second stay despite the hotel being sold out the night before, we had 11am check-in which was great. Check-out 4pm was also offered proactively so it’s safe to stay that elite benefits have not been cut back at this property in that regard. Room For one of our two stays we had a one-bedroom suite with mountain view plus balcony, which is a similar upgrade as we had in previous years. The view from the room is great and significantly superior to view rooms at Fairmont.On the other stay we also had the loft suite for the first time. The loft suite is significantly more expensive than the 1-bedroom suite so I was definitely happy about the upgrade although I would note that the price difference appears to be quite material considering that the loft suite is not that much bigger than the regular suites so if I had to pay cash, it would be content with the regular suite. The design of the loft is more inspiring because of the high cathedral ceiling over the living room and the open floor plan. However in front of our loft all we could see were trees in front of our window so not as impressive as the views from the regular suiteOverall this is a hotel where I would be happy with most kinds of suites, all of them being quite good quality. The one weakness is that rooms are somewhat small, low ceilings in the bathrooms, and there is not a lot of space to walk on either side of the bed. The bedroom of the regular suite was not big enough to accommodate a king size bed so we had a queen bed, and in the loft suite there was only a night table on one side of the bed. However after staying at Fairmont Whistler in between our two stays at Westin, it would be hard to argue that the lack of space at Westin is a problem given the poor upgrades that Accor Diamond guests can get at Fairmont – the rooms there are standard and boring, and even smaller than suites at Westin.To finish with the room at Westin I would mention that Netflix was available on the TV unlike at Fairmont and Four Seasons Whistler. Dining For breakfast, the Grill & Vine restaurant was temporarily closed for a couple of weeks of renovations so guests were redirected to the FireRock Lounge which does not have many tables so it can get full on weekends but during the week it was quiet and not crowded. They installed glass partitions between seats as a covid precaution. The buffet at Westin used to be quite nice and now it’s been replaced with an a la carte menu which is even better than before. The avocado toast was particularly delicious; for North American breakfast standards it was definitely impressive. For comparison purposes, coincidentally when we stayed at Fairmont they also had avocado toast on the breakfast menu. Fairmont is a far more expensive hotel than Westin so Fairmont should be expected to beat Westin for breakfast (among other things) but it was actually the other way around – as can be seen from the pictures the avocado toast at Westin looked better and tasted better as well. Also Westin allowed us to have a main dish plus a side order, but Fairmont we could only have a main dish as the breakfast benefit, and nothing else. I wish Westin could make breakfast in the room available for guests Platinum and above, but unfortunately it was in the restaurant only, unlike Fairmont. But on the positive side, breakfast at Westin was until noon which is quite generous timing which we appreciated. Service Service at Westin is still excellent and stood out more than at Fairmont. Staff at reception welcomed us back and addressed us by name when we returned and staff at the restaurant were friendly and flexible with our orders. Wifi Wifi was ok but not the best by worldwide standards with speeds of 6-12 Mbps despite the hotel not having high occupancy. That said, if I compare to the disastrous wifi at Fairmont I was happy to come back to Westin for a workable connection and I would not complain. Overall At the time we stayed in Whistler, Fairmont was 50% more expensive than Westin during weekends and double the price during weekdays but our experience was superior at Westin in almost every way. Other than no housekeeping being available I have not seen any cutbacks at Westin, in fact breakfast is even better than pre-covid. I should also note that the lack of housekeeping is not isolated to Westin; other hotels in British Colombia where we stayed this month did the same thing so Westin does not stand out negatively and I suspect it’s a government-mandated rule rather than a decision by Westin. Westin remains a good choice in Whistler as they have adapted well to covid and I will return in the future.
escape4 is offline