The windows don't open at the Gatwick Courtyard. On my one (and only) stay there, the ventilation/aircon system was unable to supply enough fresh air and maintain a comfortably cool sleeping temperature.
The prime reason for staying at an airport hotel is to have a good nights sleep before departure, so I have considerable sympathy for the OP and consider 10,000 points (1/3 of the number needed for a free night here) to be at the low end of acceptable.
Originally Posted by
stuartpig
I have stayed in hotels recently where the fridge didn’t work, the tv worked intermittently, no bathrobes, coffee maker broken, internet non existent, rubbish left under the bed. Compensation?? Zero.
Not getting any compo points for a string of significant service failures ? Call yourself a Flyertalker ?
