AEROMEXICO AIRLINE has made a schedule change to your upcoming trip, and your original flight option is no longer available. We apologize on behalf of the airline for any inconvenience this may cause.

Do you want to cancel your booking?

If you choose to cancel, please let us know by responding to this email and we will cancel your flights. Once we cancel you will receive Refund as per the airline policy.

The airline should process your refund within 8 weeks, but it could take longer depending on the airline.

Do you want us to look for alternative flight options?

Please respond to this email and let us know if you would like us to look for an alternative flight option.

Many flights have been cancelled due to COVID-19, so there are limited flight options available. Please respond within the next 48 hours as alternative flight options are subject to airline availability.

Again, we’re sorry for the inconvenience this has caused and we look forward to hearing from you soon.