FlyerTalk Forums - View Single Post - Clinic Thread – Why is BA’s award availability so bad? And why are the fees so high?
Old Oct 11, 2020 | 2:53 am
  #925  
wilko1
 
Join Date: Dec 2008
Location: London
Posts: 319
Originally Posted by PointsPanda
Am I the only one who thinks Avios is the worst program, bones to pick

*Outrageous amount of points, especially if your flight has a layover as they calculate distance across total segments.
*Absolutely outrageous taxes, 2nd in ridiculousness only perhaps to certain Aeroplan partners, oftentimes equaling to 50%+ or even more of a regular cash ticket.
*A buggy system that never shows actual availability and othertime shows ghost availability. Also if you do more then 3-4 searches in a week your IP gets banned if you're in a developing country and you have to reset your IP.
*90% of LATAM availability disappeared over the last year.
*Very little use of the points unless you happen to fly American Airlines domestic, i'd bet the casino they are about to nuke that last remaining value as well.

I still have 30k BA points and have found very few ways to use them despite flying a lot.
sadly I agree with a lot of this. I had resigned to spending my avios on things like wine etc. But... I have jumped at this sale. Half the avios reduces them down to reasonable levels in higher classes, and my Barclaycard 10% off at BA offer helps with the very high taxes (a bit). What has sold me is the ability to cancel for £35/person in these uncertain times, without having to accept a voucher. But I do agree, I am becoming increasingly underwhelmed by the programme, coupled with the p***-poor customer service.
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