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Old Oct 10, 20, 11:19 pm
  #6  
fbcooper
 
Join Date: Nov 2017
Programs: Chase and American Express
Posts: 67
I changed the return leg of an award ticket via chat like weeks ago. Chat is very iffy, gives you a number in the line and then sometimes disconnects and you lose your place. Probably took like 7-8 tries before i was able to connect to someone, very frustrating but they didnt charge any fees for the change and changed it in about 15 mins or so once i got connected to someone.
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