Originally Posted by andrzej
Still leaves a question. Why can't the TA call and get the cert #?
The same way that it happened to the OP it happened to me. I had to get on the phone at the airport and get the number.
No excuses....
JDiver is right on with this one.
And another dirty little secret.... your average AAgent is extraordinarily under-educated about the AAdvantage program. But that's probably for another thread.