FlyerTalk Forums - View Single Post - Are VS currently paying out on agreed refunds ?
Old Oct 8, 2020, 4:54 am
  #276  
CosmicGirl
 
Join Date: Oct 2010
Posts: 488
I received a refund calculation for a reward ticket this morning after 96 days when 120 were promised. I'll post an update when the money comes in.
The calculation shows a refund that is too high right now but I'll wait and see what is actually refunded. At the moment it shows a full refund of the taxes and fees for the cancelled flights, but I initially changed the ticket to an open ticket and then rebooked with lower fees (ANA). So the refund should only be the difference between both, not the full amount.
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