FlyerTalk Forums - View Single Post - Aegean’s non refund policy for COVID cancelled flights illegal

Oct 5, 2020, 2:13 pm

#52

Xandrios

Moderator: Aegean Miles+Bonus

Join Date: Oct 2009

Location: AMS / ATH

Programs: AFKL Plat, A3 Gold

Posts: 7,351

Quote:

Originally Posted by Grigoris

Have I reached a level up in the game?
"Thank for your recent Credit Voucher request for your trip for passenger ...................... with booking reference (PNR) ........, which was affected by the COVID-19 pandemic.
We would like to inform you, that we will proceed with a full refund of the amount paid for the respective ticket , therefore a Credit Voucher will not be issued.
We always remain at your disposal."

Interesting, good to see. When (and how) did you request the voucher to be turned into a refund?

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