Originally Posted by
corporate-wage-slave
Though I think strictly speaking you either need to have flown at least one leg already, or to be within 24 hours of departure. But if the agent sees you are TravelUp they may do it anyway if you go cub's honour to book direct next time.
in my experience if BA cancel a flight they are happy to take over the booking from the TA - unless it’s an opaque fare or IT fare (e.g. avios booking) - in which case they can cancel the sectors but will not make other changes