Originally Posted by
Javier1704
Yes. I’ve been ordering online and returning at the store. Never had a clawback until the purchases and returned made for the first half of 2020.
I’d have to switch to a gift card strategy. Does that still works?
In the past, did you return just part of the order that would have still resulted in a net charge of $50+ after the return and this time you returned the entire order or enough merchandise that the net charge would have been less than $50? If so that could be why. If you've been ordering things online and returning the entire order and still getting the credit, you can't blame Am Ex for the clawback and constant returns at Saks could have triggered something with Am Ex and you can't blame them at all for clawing it back.
The gift card still worked in January for me but you have to buy the gift card at a regular saks store, not online or at an off-fifth store.
For the credit this half, I just used it to buy some AESOP shower gel I liked and it used over $48 of the credit.