Originally Posted by
quarryking
And no such luck with BA. They kept saying, since it was not booked directly with them, they can't offer any support. And the agent wasn't even willing to share details pertaining to whether a refund requested has been raised or a refund has been issued to the OTA.
MI5 - grade secrecy on all details..!!!
Ouch, that's rough. In my case, the few times I managed to get through to AF on the phone during these six months, they were reasonably helpful. On email, they consistently refused to engage and referred me to Yatra.